Hello. I’m Toni Smith. I’ve been focusing on human-centered design and service design for 4 years now after a 14 year career in sponsorship and data-driven communications. I’m BNE based and am currently work as a Customer Experience Designer at Sunsuper. I become interested in place making whilst studying a Master of Design Futures at RMIT and want to explore how we improve the quality of life for people and the behavioural settings of place. On the weekends, you’ll find me in parks, playgrounds, libraries and occasionally the art gallery with my 2 children and husband.